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Frequently Asked Questions (Schools)

How do I book a Supply Teacher or Support Staff?

To book a supply teacher or support staff, just call your local branch and let us know what type of candidate you require, what key skills your pupils need and also the values and ethos of your school so that we can make to right match, helping you to impact learning.

What will my Supply Specialist cost?

The cost of your supply specialist will depend on the key skills you require, and also the experience of the candidate needed.  

Please contact your local branch for a direct quote.

How can I contact Supply Desk?

Our office hours are from 7.00am until 5.30pm GMT Monday to Friday throughout the year, except Bank Holidays.

At Supply Desk we also operate an on-call service until 9.00pm Monday to Sunday. Any message left after 9.00pm will be picked up at 7.00am the following morning and dealt with immediately.

See your local branch details for a local number.

What is your safeguarding policy?

At Supply Desk we have following a stringent registration and vetting process, and a comprehensive safeguarding policy, when recruiting for education staff.

Our Registration and Vetting process can be read about here.

Our Safeguarding Policy can be accessed here.

How do I give feedback on my teacher or support worker?

Your consultant will always request feedback, and will be happy to receive feedback on every candidate placed. Feedback is important for us as a company, so we can understand how well matched the candidate is to the role, your school and your pupils.
Our aim is to ensure we are providing the best quality staffing match to your needs. We pass on all feedback to our candidates - whether it be positive or any concerns - and may use this feedback to tailor the support and training on offer to our candidates.
As a company committed to quality we also have a STAR rating process linked to our timesheet approval so that you can rate an individual quickly and simply on-line too.


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